Full course description

Course Date:

Mar 21, 2016 - Feb 28, 2017




5 hrs/week



Course Type:



Badge, Certificate


This course is one of four competencies comprising the Workplace Writing Certification offered by the University Learning Store. In the modern workplace, effective writing is vital for success. Many people do not realize that their poor writing skills damage their reputation and limit their career trajectory. This course aims to assist students in developing and demonstrating their ability to choose appropriate rhetorical strategies and execute solid communication in challenging workplace scenarios.

Students will be assessed on their ability to analyze rhetorical situations, revise low-quality documents, and compose new documents framed in challenging workplace scenarios.


  • Research and assess audience, purpose, and context, using local, organizational, national, cross-cultural, and global perspectives.
  • Select appropriate communication channels and media.
  • Select appropriate logical and rhetorical strategies (e.g., arguments of fact, policy, worth, expediency).

Course Author

David Clark

David Clark


David Clark is the Associate Dean for the Humanities in the College of Letters and Science at University of Wisconsin-Milwaukee. He has taught workplace and technical writing for over 20 years in both academic and workplace settings. His research focuses on content management, information design, the rhetoric of technology, and writing pedagogy. Dr. Clark has many publications to his credit and holds a PhD in rhetoric and professional communication from Iowa State University.