Full course description

Course Date:

Oct 24, 2016 - Feb 28, 2017


1 week


5 hrs/week


Course Type:



Badge, Certificate


This course is part of the series in Conducting Business Meetings and is concerned with reporting on what happened the meeting. You will learn different situations requiring meeting minutes, how to take notes during the meeting, how to write and prepare meeting minutes for distribution, and the language used in meeting minutes.


Upon successful completion of this course, you will be able to:

  • Identify situations for meeting minutes
  • Write concise notes of what happened in a meeting
  • Use clarifying messages to collect information
  • Identify best practices for writing minutes
  • Distinguish common phrases for reporting on discussions in meetings

Course Authors

Daphne Mackey

Daphne Mackey


Daphne Mackey is an ESL teacher and the author of sixteen ESL textbooks. Daphne received her M.Ed. and MBA at Boston University, where she taught in the Center for English Language Programs (CELOP) for nine years. For the past thirty years, she has been working in the English Language Programs at the University of Washington. She has also taught in the MBA program at Pacific Lutheran University and done training in multicultural/global team management at northwest companies. In her free time, Daphne enjoys sailing and hiking with her family.

Richard Moore

Richard Moore


Richard Moore is a lecturer in the International and English Language Programs at the University of Washington in Seattle. He has been a teacher for over 20 years. He is originally from England just outside of London, and has taught English in the U.K., Australia and Korea. Richard decided to become a teacher of English because he loves languages, travelling and working with different groups of people from around the world.