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Communication in Virtual and Mobile Work is a Course

Communication in Virtual and Mobile Work

Started Oct 30, 2017


Full course description

Course Date:



30 weeks


5 hrs/week


See requirements below.

Course Type:



Certificate, Badge


Communication for Mobile and Virtual Work (CoMoViWo) combines two elements essential for the 21st century international professional: intercultural communication and communication at a distance. So often nowadays business communication is conducted via a screen and yet little training is given to how this changes the way we communicate in general and, specifically, how it changes the way we communicate with people from different cultures. CoMoViWo provides practice activities to help you improve your understanding of different cultures and the skills needed for successful intercultural communication specifically for online and mobile communication in the workplace.


  • To acquire the new kinds of communication skills needed for working in multicultural, globalized companies using virtual and mobile communication tools such as shared platforms, instant messaging, conferencing, email and social networks on a regular basis.
  • To become familiar with the different registers (formal and informal) used in virtual and mobile communication (both spoken and written) and use the models provided for real communication in the workplace.
  • To raise awareness of different types and levels of culture and address the benefits and challenges of working in multicultural teams whilst developing strategies for carrying out successful communication applying digital skills.

Requirements: A minimum level of B1/B2 is recommended in order to be able to carry out the activities and tasks in the modules.

Target Audience: The course may be followed as a self-study package but it can also be used in the classroom, and as such, it is aimed at three main types of participants: 1) individual students wishing to improve their competences in business communication in an international virtual environment with a special focus on handling intercultural communication skills; 2) people currently in working life who would like to upgrade their skills, gain confidence and become aware of possibilities and challenges in communicating in online business environments; 3) teacher-led groups, with extra practice activities to be carried out in the classroom.

Course is offered by Turku University of Applied Sciences.

Course Instructors

Carmen Herrero

Carmen Herrero

Course Designer

Dr Carmen Herrero is a Principal Lecturer and Spanish section lead in the Department of Languages, Information and Communication at the Manchester Metropolitan University. Her research specialisms include communication, new literacies and virtual/ mobile working, and intercultural and multimodal communication applied to the learning and teaching of second languages. Her current research focuses on online professional learning communities and communities of practice for language teachers, and the use of film and audiovisual media in language teaching.

Kalliopi Skarli

Kalliopi Skarli

Course Designer

MA in International Education, Lecturer at Turku University of Applied Sciences, Business, ICT and Chemical Engineering, English language and communications. Co-developed Module 3 Online Corporate Communication for the CoMoViWo Canvas course.

Jolanta Wielgus

Jolanta Wielgus

Course Designer

Language teacher of English for Specific Purposes (engineering), Business English and English for Academic Purposes. Since 2005 deputy head for education at Gdansk University of Technology Language Centre, coordinator of the LC Quality Assurance Team and LC certification activities.

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