Full course description

Course Date:

Jul 11, 2016




4 hours



Course Type:





If you teach in an online environment, you might not be able to tell which students are having problems until they fail or withdraw. Through various hands-on activities, this course will help you develop an action plan to: 1) identify students who might be at-risk before they are too far gone to be helped and 2) determine the best way to support these students. Learn what to watch for and identify resources at your institution that may help.


As a participant in this course, you will:

  • Develop your own list of characteristics that might impact online learning performance.
  • Explore and develop a list of options that are available in your learning management system (LMS) that might help identify at-risk students.
  • Explore and develop a list of support services that are available at your institution to help online students who are struggling.
  • Evaluate the appropriate action for each part of your timeline.
  • Develop an Action Plan to identify, help, and monitor students who are struggling.

Course Instructors

Kona Jones

Kona Jones


Kona Jones is the Director of Online Learning at Richland Community College in Decatur, Illinois. She is responsible for the assessment of online courses and initiatives, providing instructional design and pedagogical support to faculty. She also oversees faculty professional development and student technology training materials. She has an M.S. degree in Quantitative & Cognitive Psychology, undergraduate degrees in biology, psychology, and history, and is ABD in Curriculum & Instruction.