Are you currently working as a server at a restaurant or hospitality venue? Do you want to learn how to increase your tips? If so, this course will teach you about the tipping habits and behaviors of consumers and arm you with strategies to improve your customer service. This, in turn, will help increase your gratuity. You will understand customers’ needs, the importance of keeping customers happy, and strategies to offer tip-worthy service. In addition, you will learn how earning your degree in hospitality, recreation, and tourism will enable you to earn more money in the field.
Target Audience: This course is for anyone employed in the restaurant and service industry. The class is recommended for any age and skill level including high school, lifelong learners, and those currently employed as mangers in the restaurant industry who are seeking additional staff training tools.
Course is offered by Ocean County College.