Description

Conflicts with roommates, professors, classmates, co-workers, and club members are a common part of the college experience. This interactive course is designed to help you successfully manage the interpersonal disputes you encounter during your time in higher ed. You’ll learn about common causes of conflict and explore challenging situations that college students regularly encounter. Additionally, you’ll have the opportunity to identify your personal patterns of reacting in conflict, and learn effective dispute management and communication skills.

Objectives

At the end of this course, you’ll be able to:

• Identify conflict as an opportunity for change and growth.
• Recognize benefits of communication when in conflict.
• Determine common escalation points during interpersonal conflict.
• Provide conflict management resources for online students.

Target Audience: College students, and those looking for effective conflict management tools.

Course is offered by Colorado State University.